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Falcon-Software 2005 Client Satisfaction Survey

The purpose of this survey is to gather input that will enable us continuously improve the quality of our service. We would like you to take a few minutes and complete this Client Satisfaction Survey and return by clicking the Submit Survey button at the end. When you submit this completed form, your information will be entered into our draw to win ONE of TWO iPod nanos.

 

How satisfied are you with the speed in which you are able to reach your customer service representative when you needed assistance?
How satisfied are you with the courteousness and professionalism of all the staff you have dealt with over the last 12-months?
How satisfied are you with Falcon’s understanding of your e-business needs?
How satisfied are you with the creative solutions and technical capabilities of Falcon?
How satisfied are you with the speed in which it takes to complete your projects?
How satisfied are you with the billing methods and documentation you receive from Falcon?
How satisfied are you with the value of services provided for the fee charged?
How satisfied are you with the introduction of new value-added services and cutting-edge technologies for your review?
How satisfied are you with the overall services of Falcon-Software?
Would you recommend our services to a friend or business associate?
Any comments or areas of importance to you not listed here?
 

 

Contact Information:
 
Name: Company:
Can we contact you about the survey? Phone:

 
Thank you for your assistance in helping us to improve our services! We appreciate your input and good luck with the draw!

Contest open to existing Falcon-Software clients only.

 
Your Privacy: We will not divulge your details to any third parties without your prior permission.
Any information received by us will remain private and confidential.

 

Better Business Bureau Falcon-Software Company Inc.