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Client testimonials
 
"Falcon-Software has been instrumental in Danaher Industrial Control’s website redesign initiative which began the end of 2003. We chose Falcon partly because of their pre-existing and proven relationship with Danaher on a previous brand website project with one of our sister companies, Gems Sensors.
In my 1-1/2 years working with Falcon to revitalize some five distinct websites representing over 8 diverse worldwide brands and five distinct and separate product categories – I know that I could not have accomplished the job – nor kept my sanity - without their help.
Falcon’s project management staff was experienced, motivated, prompt, precise and detail-oriented. From the get-go they have taken the worry out of this massive corporate initiative for me. I was able to convey my vision to them for the sites and supply them with product positioning and copy that they transformed into five fully functional and easy-to-use sites - complete with many new added features including - online ordering, backend content management and advanced search capabilities that we did not have before.
Of the numerous vendors I interviewed for this initiative, Falcon was by far one of the most conscientious providing the most creative and affordable design template of the lot and convincing me that they were the ones for the job. Like the saying, “How you sell me is how you will serve me”, Falcon has not let me down since the project quoting phase. They are personable, reliable and always ready to assist should a Web issue come up for immediate resolution.
The statistics for many of our revitalized sites are just now coming in to be able to track and report on our success rate. Early indicators and comments from my own field sales personnel, channel partners and end-user customers have all been extremely positive.
Falcon has been a vital component in this project, helping me accomplish this multi-launch phase Website initiative on time and within budget. I would highly recommend Falcon-Software to any company looking for a reliable and reputable web vendor. They have definitely enabled me to accomplish a great deal in a short time frame without having to worry and lose sleep over it in the process."
Our Clients Are Our Best Spokespeople…
We take great pride in our collaborative approach and proven techniques in defining, developing
and delivering high impact web-based solutions. However, please don't take our word for it; our clients are our
best spokespeople. Read Falcon’s numerous client testimonials about our passion, commitment and unparalleled service.
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Falcon-Software has been an integral part of the Windy City Wire “team” for many years. With every evolution of our website Falcon has worked with us to develop innovative solutions to accommodate all of our needs as we continually strive to create the most advanced and efficient website for our customers. The technical expertise as well as the outstanding customer service provided by Falcon helps to make even the most challenging of projects run smoothly. Thanks to Falcon’s excellent work and continued support our site launched without a hitch - to rave reviews regarding the redesign and nearly twice as much traffic. We appreciate the excellent work of the entire Falcon team and look forward to continued success with Falcon-Software as a valued partner.
Lauryn Toczylowski – Marketing Director
Windy City Wire, Cable and Technology Products, LLC – Bolingbrook, IL (800) 379-1191
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"I wanted to take a minute to express my appreciation for Falcon-Software and the team of great individuals that have made the ZOLL website a success. The combination of creativity, technical savvy and dedication has made Falcon my preferred vendor for web development and design. In addition to our traditional website, Falcon has worked with ZOLL to develop an internal document archive system, virtual tradeshow booth and global sensing to redirect customers to language specific pages. If you can imagine it, Falcon can execute it.
Tech support received my frantic call...
Tech support received my frantic call this morning at 6:30AM, not a nice wakeup I'm sure. Our Annual Earnings were releases this morning at 8:00AM over the wire and needed to be posted to the site immediately. Unfortunately, our admin tool refused to let me post the HTML table associated with the release. Your tech support rep had it up and running in minutes and really saved a rather embarrassing situation for a publicly held company. The Conference call to discuss the results was at 10:00 and it was the last thing I wanted the investors to discuss with our President. Thanks again to Falcon's diligence in fixing a problem!"
Heather Hilty, Marketing Director
ZOLL Medical Corporation - Burlington, MA (800) 348-9011
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"From the very beginning of our relationship (2003), Falcon totally had a handle on what they could accomplish for Virtuoso. Before we even knew what we wanted to implement, they were providing solutions to our growing calendar of email marketing programs. Virtuoso has benefited greatly from Falcon's expertise and creativity. Falcon's project team members are quick, creative and flexible. Our emails are of higher quality and outperform our competitors and we think Falcon has a great deal to do with that. I look forward to the continued partnership!"
Tara Clark, Email Marketing Manager
Virtuoso, Ltd. - Seattle, WA (206) 254-1052
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"In just the first six months after introducing the redesigned website from Falcon, we've had more than eight times as many customers register per month, and have increased the annualized revenue dollars through the site by over 280 percent.
Falcon has never missed a deadline on any of my projects, even if it meant following up to make sure that I stayed on schedule as well. In addition to their extensive knowledge of website design tools and practices, they act as consultants to help with many other e-commerce and online marketing decisions. I strongly recommend Falcon-Software for any Web projects and plan to continue using them in the future."
Jeff Spencer, Corporate E-Business Manager
Lawson Products, Inc. - Des Plaines, IL (847) 827-9666
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"I could not be more satisfied with the results of Falcon-Software's web design team. It was especially nice to work with one person through the entire project who was so dedicated in understanding my objectives and proposing innovative solutions. With many of the web companies I dealt with in the past, you speak with a variety of people through the process and your project becomes lost in the shuffle. It is nice to see a company still focused on individualized customer service and customer satisfaction. I honestly feel that they have gone above and beyond my expectations."
David Williams, Marketing Director
Advanced Cable Ties, Inc. - Gardner, MA (800) 861-7228
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"The Falcon team did an outstanding job of redesigning our corporate website. They showed a great wealth of knowledge, creating a clean, professional look for our company. We have received nothing but wonderful comments from our customers, vendors and associates regarding the ease of use and architecture. It has been an exceptional tool for us. I cannot say enough about the team spirit and cooperation from everyone at Falcon. Their patience working with a tight budget and tighter timeline certainly made the project run smoothly."
Leighann von Hoelle, Marketing Administrator
Strategic Diagnostics, Inc. - Newark, Delaware (800) 544-8881
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"We would like to take this opportunity to thank your group for its excellent work on our new website. It exceeds even our expectations. Falcon was a pleasure to work with. You completed all phases on a timely basis and served as true problem solvers. You were creative in your approach and practical in handling complicated situations. We thank you for being our teachers and making the transition as smooth as possible. Our company never missed a beat in transferring to the new site."
Craig Citron, Sc.D., VP Sales and Marketing
Wallach Surgical Devices - Orange, CT (800) 243-2463
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"Here is a company where the word 'can't' simply does not exist in their vocabulary. When we began the process of re-designing our audio-intensive website, Falcon met every suggestion with a consistent 'can-do' attitude. They are the kind of creative thinkers who will take a vague request and better it, polishing it into a brilliant, gleaming gem of a finished concept. Original art meets innovative science and the results are perfection."
Ross McIntyre Owner
GRM Communications, Inc. - Victoria, BC (250) 652-1713
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"We gave Falcon-Software complete creative authority on the project; we explained what the goals were, the two features we wanted included, and left all the rest up to them. Falcon delivered more than requested, they delivered an outstanding website which beautifully represents our SEO business. The company has demonstrated to me on numerous occasions that they are as a group both creative thinkers, and dedicated to delivering work that goes way beyond the specifications required."
Richard Zwicky, CEO
Metamend Software - Victoria, BC (250) 381-6382
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"I can't say enough about the Falcon team. And that's everybody that worked on the Gems web project... from Heather and Elizabeth to Jason and the rest of the Falcon team. Everyone was incredibly patient and the team added a great deal of value as they took (and continue to take) the time to understand our business and establishing various paths to get there. When the crunch was on to deliver a pricing CD in 4 weeks, Falcon delivered."
Scott Hurlbut, Regional Sales Manager
Gems Sensors, Inc. - Plainville, CT (860) 747-3000
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"Falcon-Software designed an outstanding website for our company and made it very easy for me to work together with them, seeing this was my first website construction project. The website was delivered by Falcon, on-time and under budget and best of all we now have a website that we can take pride in showing our customers."
Deborah DiIorio, VP, Sales and Marketing
Heat Trace Products, LLC - Leominster, MA (978) 365-1229
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Just wanted to provide a little feedback about the team that worked on our website. Jason and Elizabeth did a great job in revamping my company's website. We have received lot’s of positive feedback from clients, producers and musicians since going live. It was also nice to see a team so dedicated to all of our needs, ad-hoc and often demanding in nature. Jason’s “soft skills” and technical knowledge made the whole people process easy and that gives you guys the competitive advantage against other web design firms today. Thanks again for all your help and I certainly look forward to working with Falcon-Software in the near future.
Philippe Neron, President/CEO
Incredible Steps Records, Inc. - Victoria, BC (250) 298-6940 |
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